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Terms of Service & Privacy Policy
1. Services & Agreement
Jpool provides professional web design and development services. By using our website and services, you agree to these terms. Projects are governed by individual service agreements that define deliverables, timelines, and pricing.
2. Data Collection & Privacy
What we collect:
- Contact information (name, email, phone) when you submit inquiries
- Company details you provide in forms
- Project requirements and communications
- Basic website analytics (pages viewed, time on site)
How we use your data:
- To respond to your inquiries and provide requested services
- To communicate about your project
- To improve our website and services
- To send service-related updates (you can opt out anytime)
Data protection: We implement industry-standard security measures. We do not sell your personal data. We only share it with service providers when needed to deliver services or as required by law.
3. Your Rights
You have the right to access, correct, delete, or export your data, and to withdraw consent for processing. Contact us through the form to request changes.
4. Cookies & Tracking
We may use cookies for usability and analytics. You can disable cookies in your browser settings, though some features may not work properly.
5. Third-Party Services
We may use third-party tools for analytics, hosting, and email. These services have their own privacy policies.
6. Intellectual Property
Upon full payment, clients receive ownership rights to final deliverables. Jpool may showcase completed work in our portfolio unless otherwise agreed.
7. Payment & Refunds
Payment terms are specified in individual contracts. Deposits are typically required to begin work. Refund policies vary by project and are outlined in your service agreement.
8. Service Limitations
We provide web design and development services only. We are not liable for content you provide, third‑party integrations, hosting issues (unless we provide hosting), or indirect damages.
9. Communication & Consent
By submitting a contact form, you consent to be contacted via email or phone regarding your inquiry. You can unsubscribe from communications at any time.
10. Changes to Terms
We may update these terms periodically. Continued use indicates acceptance. Major changes will be communicated where appropriate.
Last Updated: January 2026
Effective Date: January 2026